Product Manager

Wilmington, North Carolina, United States Full-time Allows remote



Company Overview

Untappd is a fast-growing technology company that develops social and data driven software products tailored to the beverage industry. At Untappd, we love connecting our users with beers from hundreds of thousands of breweries, restaurants, bars and distributors around the world. We are dedicated to advancing the global beverage industry through innovative technology and delighting our users every day. Our software is used by tens of thousands of businesses and millions of consumers around the world and we are proud to have been recognized by the following organizations:

  •  Recognized on the Inc. Best Places to Work in 2019 list
  • #150 on the Inc. 5000 list of fastest growing US companies (#1 in North Carolina!)
  •  #53 on the Deloitte Technology Fast 500 list of fastest growing companies in North America (#1 in North Carolina!)
  • #98 on the Entrepreneur magazine’s list of 360 most entrepreneurial companies
  • Featured in dozens of leading media outlets including Time, The New York Times, The Wall Street Journal, TechCrunch, and Forbes

Untappd is proud to be located in the heart of Wilmington, North Carolina. 


Job Description

Untappd is looking for a talented Product Manager to help shape and lead software product development on our newest product, Untappd Marketplace. This position provides a unique opportunity to manage tech products for a community of beer drinkers, breweries, and bars around the world. The ideal candidate will also help analyze, plan, and iterate on our suite of business-focused products. We are looking for an individual with experience working in an Agile environment with the ability to drive stakeholder feedback, user engagement and stats reporting, and field feature ideas from stakeholders and users. We are looking for an incredibly detail-oriented self-starter who always looks to bring a positive mindset to their work.


  • Gather feedback from users, support, and stakeholders to organize a product backlog for future consideration
  • Organize requests, ideas, and feedback into verbose roadmap with releases and communicate upcoming changes to stakeholders
  • Set scope and lead planning and review meetings to keep internal team up to date with what’s being worked on
  • Write product-focused user stories, technical tasks and define scope of work with team members
  • Create sketches or diagrams to support feature development and provide greater context for the problem or solution.
  • Establish and communicate initial project schedule and rollout plan to stakeholders on a monthly basis
  • Initiate and drive User Experience Validation, Unit Testing, and QA Testing for all stories and tasks to assess user satisfaction and highlight remaining technical issues
  • Communicate product readiness for app store submissions and releases to stakeholders by using a team-based checklist for consistent product readiness.
  • Lead post-launch tracking and reporting to stakeholders to measure retention rates, app store reviews, and decrease error rates. Then conduct internal per-release post mortem reviews with product and development team to expose difficulties and make improvements.

Basic Qualifications & Experience

  • Minimum 2 years experience in product and/or project management; leadership experience a plus
  • Experience presenting to stakeholders, executives, and/or board members, displaying expertise in a product and its users
  • Expertise with managing expectations for SaaS and B2B projects including technical expectations and modern software capabilities
  • Ability to present designs and sell solutions to stakeholders
  • Understanding of software development timelines and terminology
  • Excellent written and verbal communication both internally and externally 

To succeed in this position, you must…

  • Collaborate and communicate with remote teams over Slack, Zoom, and Jira
  • Communicate functionality to other teammates efficiently and work collaboratively to build solutions with engineers
  • Both give effective feedback that helps improve the product and receive constructive criticism with poise
  • Be incredibly passionate about your work
  • Be willing to learn: you will be given the opportunity to work in multiple areas of the business and on new product development!

Preferred Qualifications & Experience

  • Understanding of A11Y, assistive devices, Apple and Android accessibility principles to make products more accessible
  • Experience working in an Agile product development environment and shipping product
  • Experience working within the alcoholic beverage industry a plus, but not a firm requirement
  • Degree in business management, computer science or related field a plus
  • CPM, PMP, CAPM, CSPO and/or PMI-ACP certification a plus