Sales Representative

Wilmington, North Carolina, United States Full-time

Job Description:

As a member of our inside sales team, you will start out in the Sales Development Representative position (SDR). As an SDR it is your responsibility to qualify leads through research and analysis, and schedule partnership opportunities for our Account Executives. You will develop a deep knowledge of Untappd for Business and other Untappd business products as well as food/beverage, restaurant, and retail verticals and are expected to regularly deliver on aggressive key performance indicators. You are the external face of Untappd to these potential customers and you will work to establish healthy, thriving partnerships with business owners in the beverage industry including bars, breweries, bottle shops, restaurants, retail, and more.   

Based on your success, you may be promoted to an Account Executive position where you will perform online product demonstrations, and manage a sales pipeline from demo to customer.  


With our holistic approach to training you will:

  • Identify and differentiate the needs of various beer-based retailers
  • Initiate contact with and smoothly transfer opportunities to an Account Executive 
  • Become proficient in an outbound transactional sales model
  • Learn self-management and time-management skills
  • Expertly schedule product demos every day – it will become second nature
  • Contribute directly to the rapid growth of Untappd and this sales team

Our highly structured, proven training program consists of a 5 day, classroom style rundown of everything immediately pertinent to your early success. From there, new SDR’s enter a 3-month boot camp period. During this time, you’re held to strict sales targets and regular meetings with sales management. Bootcamp has shown to be a time of great self-growth; when you make it through bootcamp, your odds of success on our team improve dramatically.

What you’ll do:

  • Prospect bar, brewery, bottle shop, restaurant, and retail opportunities by cold calling, emailing, and Facebook messaging
  • Apply the Challenger approach to prospecting (overcome objections, go for the close, take control of the conversation)
  • Identify and manage your success indicators –  be self-managing through data analysis
  • Establish a need for and value of our product, identify key decision-makers, and schedule demos
  • Manage your pipeline – from cold call to demo scheduled
  • Work closely with a sales management team dedicated to improving your skills and helping you grow as a sales associate and person
  • Exceed personal and team goals while teaching and learning from peers and mentors
  • Gauge and improve development with frequent one-on-one feedback sessions with your Sales Manager
  • Make 100+ dials/day in a dynamic environment

About Untappd:

Untappd is the leading software company in the beer industry and is one of the most highly recognized companies in alcohol-tech. With a veteran executive team and a passionate staff of 95 employees (and climbing), we are poised for rapid growth. As part of our Sales team, you will directly contribute to our rapid growth. In addition to being part of a prominent tech company, you will receive highly competitive pay, full insurance coverage (including vision and dental), paid lunches, and free beer on tap. Our software is used by tens of thousands of businesses and millions of consumers around the world and has won numerous awards including:

  • Recognized on the Inc. Best Places to Work in 2019 list
  • #150 on the Inc. 5000 list of fastest growing US companies (#1 in North Carolina!)
  • #53 on the Deloitte Technology Fast 500 list of fastest growing companies in North America (#1 in North Carolina!)
  • #98 on the Entrepreneur magazine’s list of 360 most entrepreneurial companies
  • Featured in dozens of leading media outlets including Time, The New York Times, The Wall Street Journal, TechCrunch, and Forbes

This is a full-time position in the beautiful beach town, Wilmington, NC.  We encourage our employees to challenge themselves then take advantage of our amazing community.

Please bear in mind that this is a highly intensive sales position. Do not apply if becoming a professional salesperson isn’t part of your planned career path. Selling is not for everybody, and we don’t typically promote an employee from the Sales team in another department. If the premise of challenging work with uncapped pay in a dynamic start-up environment is intriguing to you, please reach out! We’d love to spend more time talking to you.